Terms of Service

Mo Bamba Cards & Collectibles

Effective Date: August 5, 2026 Last Updated: August 5, 2026

1. Agreement to These Terms

These Terms of Service ("Terms") are a binding agreement between you and Mo Bamba Cards and Collectibles LLC, a Texas limited liability company ("Mo Bamba Cards & Collectibles," "we," "us," or "our"), covering your use of https://mobambacollects.com (the "Site"), your purchases from us online or at our retail store at 2350 Guadalupe St, Austin, TX 78705 (the "Store"), and your use of our grading submission, buy/trade, and event services (together, the "Services").

By using the Site or the Services, you agree to these Terms. If you do not agree, do not use the Site or the Services.

Our Privacy Policy is incorporated into these Terms by reference.

2. Eligibility and Accounts

You must be at least 18 years old to purchase from us online, to submit cards for grading, or to sell or trade items to us. If you are between 13 and 17, you may use the Site only with the involvement of a parent or guardian, who is responsible for any transaction.

If you create an account, you are responsible for keeping your password confidential and for all activity under your account. Tell us immediately at sean@mobambacollects.com if you believe your account has been accessed without your permission.

We may suspend or close any account at our discretion, including for suspected fraud, chargeback abuse, reseller-bot activity, or violation of these Terms.

3. Products, Pricing, and Availability

Inventory is limited and often unique. Most of what we sell — graded and raw singles in particular — exists in a quantity of one. Listing an item on the Site is an invitation to purchase, not a binding offer.

Prices are in U.S. dollars and may change at any time without notice. The card market moves quickly, and the price you saw yesterday may not be the price today.
We make reasonable efforts to describe and photograph items accurately, but colors, centering, surface, and edge wear may appear differently on your screen. Photographs are of the actual item unless clearly marked as a stock image.
We do not guarantee that the Site is free of typographical errors, pricing errors, or inventory errors.

Pricing and listing errors. If an item is listed at an obviously incorrect price or with an obviously incorrect description, we may cancel the order and refund you in full, even after the order is confirmed and payment is taken. We will contact you before doing so.

4. Orders

Your order is an offer to buy. No contract is formed until we accept your order, which happens when we ship the item or notify you it is ready for pickup — not when you receive an automated order confirmation email.

We may refuse, limit, or cancel any order for any lawful reason, including:

The item sold in-store before the online order was processed
Suspected fraud, or a billing/shipping address mismatch we cannot verify
Quantity limits on high-demand releases, whether or not the limit was stated at listing
Orders we believe are placed by automated purchasing software

If we cancel an accepted order, we refund you in full to the original payment method.

5. Payment

We accept the payment methods shown at checkout. Payment is processed by our payment provider; we never receive or store your full card number. See our Privacy Policy.

You represent that you are authorized to use the payment method you provide. Texas sales tax is applied where required.

Chargebacks. If you have a problem with an order, contact us first at sean@mobambacollects.com or (512) 254-4278. We will work with you. Filing a chargeback without contacting us — particularly on a delivered, tracked, and signed-for package — may result in your account being closed and the debt referred for collection.

6. Shipping, Delivery, and Risk of Loss

We ship within the United States. Shipping options, costs, and estimated transit times are shown at checkout.

Processing time is typically 1–3 business days. Graded cards and high-value items may take longer because of additional packing and insurance steps.
Delivery estimates are not guarantees. We are not responsible for carrier delays, weather, or customs.
Risk of loss passes to you when the carrier takes possession of the package. We are not liable for loss, theft, or damage after that point, though we will help you file a claim.
Signature confirmation is required on all orders over $250. Do not ask us to waive it; we will decline.
Incorrect addresses. If a package is returned to us because you entered an incorrect or incomplete address, you are responsible for reshipping costs.
Uninsured shipping, if you request it, is entirely at your own risk and we have no liability for any loss.

7. All Sales Are Final

Please read this section carefully. Trading card retail differs from ordinary retail.

7.1 General policy

All sales are final. We do not accept returns or exchanges, and we do not offer refunds, for any product — sealed, raw single, or graded single — purchased online or in the Store.

Buyer's remorse, a change in a card's market value, dissatisfaction with a grade assigned by a third-party grader, and disappointment with the contents of a sealed product are not grounds for a return.

The only exceptions are in Section 7.2 below. Those exceptions are real, and we honor them.

7.2 What we will make right

Despite Section 7.1, we will refund or replace an item if:

We shipped the wrong item. You received a different card than the one you ordered.
The item is materially not as described. For example, an undisclosed crease, an undisclosed trim, or a graded slab whose grade or certification number does not match the listing.
The item is counterfeit or altered, as provided in Section 8.
The item arrived damaged in transit and the damage is reported to us within 48 hours of delivery with photographs of the item and the packaging as received.

To make a claim, email sean@mobambacollects.com within 7 days of delivery with your order number and clear photographs. Do not ship anything back before we authorize it; unauthorized returns may be refused.

We inspect returned items. Approved refunds are issued to the original payment method within 10 business days of our receiving the item.

7.3 Sealed and wax products

We make no representation about the contents of any sealed product. You are buying the sealed product itself, not any particular card, insert, parallel, autograph, relic, or hit. Contents are determined entirely by the manufacturer. A disappointing pull is not a defect.

Sealed product cannot be returned once it leaves our possession, because it cannot be verified as unopened and unsearched. The Section 7.2 exceptions for wrong item and transit damage still apply to sealed product; the exception for contents does not exist.

7.4 Slabs and holders

Cracking a slab, removing a card from its holder, or altering an item in any way voids every remedy in Section 7.2 immediately and permanently. If you believe there is a problem with a graded card, photograph it in the intact slab and contact us before doing anything else.

8. Authenticity, Condition, and Grading

Authenticity. We take reasonable steps to verify authenticity, and we do not knowingly sell counterfeit, trimmed, recolored, or otherwise altered cards. If an item you bought from us is later determined by a recognized third-party authenticator (PSA, SGC, BGS, or CGC) to be counterfeit or altered, contact us with the documentation and we will refund your purchase price. This remedy is limited to the price you paid and does not extend to market appreciation, lost resale value, grading fees, or shipping.

Condition descriptions are our opinion. Terms such as "near mint," "sharp," or "clean" reflect our subjective assessment. They are not guarantees and are not equivalent to any grading company's standards.

Grades are third-party opinions. A grade on a slab reflects the opinion of the grading company at the time of grading. We do not guarantee that any card will receive a particular grade, that a grade is correct, or that a slab will not be reviewed, downgraded, or invalidated by the grader in the future.

We are not affiliated with Topps, Panini, Upper Deck, Fanatics, PSA, SGC, BGS, CGC, or any sports league or players' association. All trademarks belong to their respective owners. We are an independent reseller.

9. Card Grading Submission Service

When you submit cards to us for grading, the following applies.

We act as a submission facilitator. We package and forward your cards to the third-party grading company you select. We do not grade cards and we have no influence over the grade assigned.
Turnaround times are set by the grading company and are estimates only. We cannot guarantee any timeline, and delays at the grader are outside our control.
You must accurately state a declared value for each card. Declared value determines the grading tier, the grading fee, and the insurance coverage. Understating declared value to reduce fees will limit your recovery in the event of loss to the amount you declared.
Grading fees are set by the grading company and are non-refundable, including where a card is returned ungradable, altered, trimmed, or counterfeit ("N0" or equivalent designation). Our submission service fee, which we disclose to you in writing before we accept your cards, is likewise non-refundable.
We will hold your cards with reasonable care, but our total liability for loss of or damage to submitted cards, from any cause, is limited to the lesser of the declared value or the insurance proceeds we actually recover.
Uncollected items. If your returned cards go unclaimed for 90 days after we notify you they are ready, we may charge reasonable storage fees. After 180 days, we may treat the items as abandoned and dispose of them under applicable Texas law.

10. Buying, Selling, and Trading With Us

When you sell or trade items to us:

You represent that you are the lawful owner, that you have the right to sell or trade the items, and that they are authentic and unaltered.
Our offers are valid for 48 hours and are based on the items as presented. If items arrive in worse condition than described or photographed, we may revise or withdraw our offer.
Once a sale or trade is completed and payment or trade credit is issued, it is final.
If we later determine that an item you sold us is counterfeit, altered, or stolen, you agree to refund the amount we paid you, and we may report the matter to law enforcement.

11. Breaks and Events

If we host group breaks, box breaks, or similar events:

Break formats, pricing, and rules are posted before each break and govern that break.
Random assignments (randomizations) are performed using a publicly viewable randomizer, and the result is final.
All break entries are final and non-refundable once the break begins. Refunds before the break begins are at our discretion.
We are not responsible for the contents of any product opened during a break. You are purchasing a slot or team, not any particular card or outcome.
Cards won in a break are shipped or held for pickup per the posted break rules.
If a break cannot proceed because product is defective, damaged, or undeliverable, we will offer either a substitution of comparable product or a full refund of that entry.
Streaming or technical failure during a break does not entitle you to a refund where the break is completed and documented.

In-store event attendance is subject to our posted house rules. We may remove anyone for disruptive, unsafe, dishonest, or harassing behavior.

12. Acceptable Use

You agree not to:

Use bots, scrapers, or automated tools to browse, monitor inventory, or place orders
Circumvent quantity limits, including by using multiple accounts or addresses
Interfere with the Site's operation or attempt to gain unauthorized access to it
Post false, defamatory, infringing, or harassing content
Use the Site or Services for any unlawful purpose, including the sale of stolen or counterfeit goods

13. User Content

If you post reviews, photos, or other content to the Site or tag us on social media, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and reproduce that content in connection with our business, including in marketing. You represent that you own the content and that it does not infringe anyone's rights.

We may remove any user content at our discretion.

14. Intellectual Property

The Site, our name, our logo, and our original content, photography, and layout are owned by Mo Bamba Cards and Collectibles LLC and protected by U.S. intellectual property law. You may not copy, reproduce, or use our photographs or content without written permission.

Card images depict products manufactured by third parties whose trademarks and copyrights remain their own.

15. Text Messages

If you opt in to text messages, our SMS terms are described in the SMS section of our Privacy Policy. Message and data rates may apply. Message frequency varies. Reply STOP to cancel, HELP for help. Consent is not a condition of purchase.

16. Disclaimer of Warranties

Except as expressly stated in these Terms, the Site, the Services, and all items are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Site will be uninterrupted, secure, or error-free, or that any item will hold or increase in value. Trading cards and collectibles are not investments, and we make no representation about future value.

17. Limitation of Liability

To the fullest extent permitted by Texas law:

We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost resale value, lost market opportunity, or loss of data, even if we were advised such damages were possible.
Our total aggregate liability arising out of or relating to these Terms, the Site, or any transaction is limited to the greater of (a) the amount you paid us for the specific item or service giving rise to the claim, or (b) $100.

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

18. Indemnification

You agree to indemnify and hold harmless Mo Bamba Cards and Collectibles LLC and its members, employees, and agents from any claim, loss, liability, or expense (including reasonable attorneys' fees) arising from your use of the Site or Services, your violation of these Terms, or your violation of any law or third-party right — including any claim that an item you sold or traded to us was counterfeit, altered, or not yours to sell.

19. Governing Law and Venue

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws principles.

Informal resolution first. Before filing any claim, please contact us at sean@mobambacollects.com and give us 30 days to resolve the dispute informally. Most problems are solved this way.

Any dispute that cannot be resolved informally shall be brought exclusively in the state or federal courts located in Travis County, Texas, and you consent to that jurisdiction.

20. Changes to These Terms

We may update these Terms at any time. The "Last Updated" date will change. Material changes will be posted prominently on the Site. Your continued use after changes take effect means you accept them. The Terms in effect at the time of your order govern that order.

21. General

Severability. If any provision is found unenforceable, the rest remains in effect.
No waiver. Our failure to enforce a provision is not a waiver of it.
Assignment. You may not assign these Terms. We may assign them in connection with a sale or reorganization of our business.
Entire agreement. These Terms, the Privacy Policy, and any signed grading submission agreement are the entire agreement between us.
Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.

22. Contact Us

Mo Bamba Cards and Collectibles LLC 2350 Guadalupe St Austin, TX 78705

Email: sean@mobambacollects.com Phone: (512) 254-4278